Privacy Policy

1. Introduction

Welcome to xuputee.com ("we," "our," or "us"). At Xuputee Car Wash, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our car wash services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Identifiable Information: This includes your name, email address, telephone number, postal address, and vehicle information when you book our services, create an account, or contact us.
• Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
• Transaction Data: Details about payments and services you have purchased from us, including service history and preferences.
• Marketing Preferences: Your preferences in receiving marketing communications from us.
• Customer Feedback: Reviews, survey responses, and testimonials you provide about our services.

3. How We Collect Your Information

We collect information through:

• Direct interactions when you provide information by filling in forms, creating an account, or corresponding with us.
• Automated technologies such as cookies, server logs, and similar technologies when you navigate our website.
• Third-party sources, such as business partners, payment processors, and analytics providers.

4. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services, including processing transactions and managing your account.
• To improve our website and services based on your feedback and usage patterns.
• To communicate with you about appointments, promotions, and updates.
• To personalize your experience and deliver content relevant to your interests.
• To comply with legal obligations and enforce our terms and conditions.
• To protect against fraudulent, unauthorized, or illegal activity.

5. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where overridden by your interests or fundamental rights.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct inaccurate or incomplete information.
• Erasure: The right to request that we delete your personal data in certain circumstances.
• Restriction: The right to request that we restrict the processing of your data in certain circumstances.
• Data Portability: The right to request the transfer of your data to another organization or directly to you.
• Objection: The right to object to processing of your personal data in certain circumstances.
• Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings to reject or delete cookies, but this may limit some functionality of our website.

9. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer through our website contact form.